Graniczna 62b , Łódź   93-428

+48 690 489 766, +48 513 318 746

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Regulamin

Polityka prywatności

Privacy Policy

1. General Information

  1. This Privacy Policy applies to the website operating at arrow-tex.com.
  2. The operator of the website and the Data Controller is: ARROW-TEX JULIA STRZAŁKOWSKA, ul. Graniczna 87d/9, 93-428 Łódź, Poland.
  3. The Operator’s contact email address is: info@arrow-tex.com
  4. The Operator is the Administrator of your personal data in relation to data provided voluntarily on the Website.
  5. The Service uses personal data for the following purposes:
    • Running a newsletter
    • Operating a comment system
    • Operating an internet forum
    • Operating a classified ads system
    • Handling inquiries via contact form
    • Preparing, packing, and shipping goods
    • Execution of ordered services
    • Debt collection
    • Presentation of offers or information
  1. The Service collects information about users and their behavior in the following ways:
    • Through data voluntarily entered in forms, which are entered into the Operator’s systems.
    • By storing cookies (so-called “cookies”) on end-user devices.

2. Selected Data Protection Methods Used by the Operator

  1. Login and personal data entry points are protected at the transmission layer (SSL certificate). This ensures that personal data and login credentials entered on the website are encrypted on the user’s computer and can only be read on the target server.
  2. The Operator periodically changes its administrative passwords.
  3. An important element of data protection is the regular updating of all software used by the Operator to process personal data, particularly regular updates of programming components.

3. Hosting

  1. The Service is hosted (technically maintained) on servers provided by cyberFolks.pl.
  2. The hosting company, to ensure technical reliability, maintains server-level logs. The following may be recorded:
    • Resources identified by URL (addresses of requested pages and files)
    • Time of request arrival
    • Time of response sending
    • Client station name – identification via HTTP protocol
    • Information about HTTP transaction errors
    • URL of the previously visited page (referer link)
    • Information about the user’s browser
    • IP address information
    • Diagnostic information related to self-ordering services
    • Information related to email handling directed to and from the Operator

4. Your Rights and Additional Information on Data Usage

  1. In certain situations, the Administrator has the right to transfer your personal data to other recipients if it is necessary to fulfill an agreement with you or to fulfill legal obligations. This applies to the following groups of recipients:
    • Hosting company (on the basis of data processing agreement)
    • Couriers
    • Postal operators
    • Insurers
    • Law firms and debt collectors
    • Banks
    • Payment operators
    • Public authorities
    • Comment system operators
    • Online chat operators
    • Authorized employees and associates
    • Companies providing marketing services for the Administrator
  1. Your personal data processed by the Administrator will not be kept longer than necessary to perform the related activities (e.g. accounting). Marketing data will not be processed for longer than 3 years.
  2. You have the right to request from the Administrator:
    • Access to your personal data
    • Rectification
    • Erasure
    • Restriction of processing
    • Data portability
  1. You have the right to object to the processing of personal data for the legitimate interests pursued by the Administrator, including profiling. However, the right to object may not be exercised if there are valid legitimate grounds for processing that override your interests, rights, and freedoms.
  2. You have the right to lodge a complaint with the President of the Personal Data Protection Office (ul. Stawki 2, 00-193 Warsaw).
  3. Providing personal data is voluntary, but necessary for the operation of the Service.
  4. Automated decision-making, including profiling, may be carried out with respect to you for the purpose of providing services under the agreement and for direct marketing purposes.
  5. Personal data is not transferred to third countries (outside the European Union).

5. Information in Forms

  1. The Service collects information provided voluntarily by the user, including personal data.
  2. The Service may save information about connection parameters (time stamp, IP address).
  3. In some cases, the Service may link form data with the user’s email address.
  4. Data provided in the form is processed for the purpose resulting from the specific form function.

6. Administrator’s Logs

  1. Information about user behavior on the website may be logged. This data is used for administering the Service.

7. Important Marketing Techniques

  1. The Operator uses statistical analysis of website traffic through Google Analytics (Google Inc., USA). Only anonymized data is transmitted.
  2. The Operator uses remarketing techniques to match advertising messages to user behavior.
  3. The Operator uses the Facebook Pixel. Facebook (Facebook Inc., USA) knows that a registered person uses the Service. No additional personal data is transferred by the Operator.
  4. The Operator uses solutions that analyze user behavior by creating heat maps and recording sessions. This data is anonymized.
  5. The Operator uses solutions that automate Service actions, e.g., sending emails after visiting a specific subpage (if consent for commercial correspondence has been given).

8. Information about Cookies

  1. The Service uses cookies.
  2. Cookies are computer data, in particular text files, stored on the User’s end device and intended for using the Service’s websites.
  3. The entity placing cookies on the User’s end device and accessing them is the Operator of the Service.
  4. Cookies are used for the following purposes:
    • Maintaining the user session (after logging in)
    • Achieving the objectives specified in the “Important Marketing Techniques” section
  1. Two main types of cookies are used: session cookies (temporary) and persistent cookies.
  2. The web browser usually allows cookies to be stored by default. Users can change their settings. Detailed information is available in the browser’s help section.
  3. Restricting the use of cookies may affect some functionalities available on the website.
  4. Cookies placed on the User’s device may also be used by cooperating entities, in particular: Google, Facebook, Twitter.

9. Managing Cookies – How to Give and Withdraw Consent?

  1. If you do not want to receive cookies, you can change your browser settings. Please note that disabling cookies necessary for authentication, security, and user preferences may make it difficult or, in extreme cases, impossible to use the website.
  2. To manage cookie settings, select your browser from the list below and follow the instructions:
    • Edge
    • Chrome
    • Safari
    • Firefox
    • Opera
    • Android
    • Safari (iOS)
    • Windows Phone